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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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The Pet Stop Mobile Clinic

August 15, 2025

5  out of  5
rating by The Pet Stop Mobile Clinic
"I have been in business for over 15 years and have never had the pleasure of working with an insurance company like this one. Maria was wonderful and worked hard to get me the best commercial auto rate she could. I have used ALL of the big agencies in the past and ONE quote from Maria saved me over $15,000 on auto insurance. That’s a BIG deal for a small company. I will now give her all of my business, both personally and professionally. Thank you Chris Frank for employing such kind, caring and hard working agents. I finally feel like someone is in my corner!"
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Kristen Imsirovic

August 12, 2025

5  out of  5
rating by Kristen Imsirovic
"Chris and his team are wonderful. They got me my quotes in a timely manner and got me the best prices available!"
We responded:
"Hi Kristen! Thank you so much for the 5- star review! Happy to hear you had a great experience and that we could get you the best prices quickly. Truly appreciate your trust in our team and look forward to helping you in the future! "
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Jesse F

July 31, 2025

5  out of  5
rating by Jesse F
"Never have I ever, had a company call me and actually save me money. Jennifer was helping me sort out some documents over email and realized she could save me a lot. She reached out and in a few minutes had me all set. Really appreciate her looking out for me."
We responded:
"Hi Jesse! Happy to hear that Jennifer was able to help you and even save you money in the process. We pride ourselves in looking out for our customers and it's great to know it made a difference for you. We're always here if you need anything in the future! "
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Adam Hicks

July 28, 2025

5  out of  5
rating by Adam Hicks
"Great folks here."
We responded:
"Hi Adam! Thanks so much for taking the time to leave us a review. We're glad to hear you've had a great experience with our team. Appreciate your trust and look forward to serving you anytime you need us! "
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Kerdansky Besson

July 25, 2025

5  out of  5
rating by Kerdansky Besson
"Great office to work with! I had the pleasure of working with Carly and she simplified the insurance process for me."
We responded:
"Hi Kerdansky! Thank you for your kind words! Thrilled to hear you had a great experience with Carly and we are glad she made the insurance process smooth for you. We truly appreciate your support and look forward to helping you anytime you need us! "
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SRINI MANCHIKANTI

July 21, 2025

5  out of  5
rating by SRINI MANCHIKANTI
"I have been with StateFarm for over 26 years. Recently, I purchased another policy for a new home that I am building. I had the opportunity to work with Carley Jewell regarding this new policy. What a wonderful experience. With Carly’s help, I was able to purchase a more suitable and affordable home insurance and provide all necessary documentation for the lender timely. Carly, thank you so much for all your help and processing my request timely."
We responded:
"Hi Srini! Thank you so much for your loyalty and trust over the past 26 years! Happy to hear that you had a great experience with Carly on your new home insurance policy. Your kind words truly mean a lot to our team. Wishing you all the best with your new home! "
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Danielle Duncan

July 19, 2025

5  out of  5
rating by Danielle Duncan
"I’ve always had a great experience with the Chris Frank State Farm office! They are efficient and friendly, and setting up a new car insurance policy is always very simple and quick. They offer GREAT deals with proper coverage—I was thrilled to move to them after getting price gouged by Geico for longer than I should have been.. It’s always easy to get a hold of someone at the office, either by phone call or text. 10/10 would definitely recommend!"
We responded:
"Hi Danielle! Thank you so much for taking the time to leave such a thoughtful review. Providing efficient, friendly service and making the insurance process easy is exactly what we strive for. We're glad we could help you find better coverage and savings, and we truly appreciate your recommendation. We are always here whenever you need us! "
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Tina Pionessa

July 17, 2025

5  out of  5
rating by Tina Pionessa
"Carly was so helpful with my son in-law getting insurance through State Farm. He is getting more coverage and paying less per month. Now my whole family is with Chris Frank State Farm working with Carly. She was very easily to work with. Thank you Carly for all your help. 😀"
We responded:
"Hi Tina! Thank you for the amazing 5-star review! We're thrilled to hear Carly was able to help find your son-in-law better coverage at a lower cost. It means a lot to us that your entire family is now with Chris Frank State Farm. Carly and our whole team are always here if you need anything in the future! "
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Kmshari E

July 17, 2025

5  out of  5
rating by Kmshari E
"I have always recieved prompt attention to any insurance matter. Also best rates around. Chris Frank and his staff are awesome."
We responded:
"Hi Kmshari! Thank you so much for your kind words and for being a valued client! We are thrilled to hear that you've had a great experience with our team. We truly appreciate your continued support! "
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Adnan Rashiti Masic

July 16, 2025

5  out of  5
rating by Adnan Rashiti Masic
"Been working with this office a while. Great people and helpful. Carly does a wonderful job breaking down everything you need to know."
We responded:
"Hi Adnan! Thank you so much for the continued trust and taking the time to share your kind words. We're so glad to hear you've had a great experience with Carly and our office. We appreciate your loyalty and look forward to continuing to serve you! "
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Melissa Farhat

July 16, 2025

5  out of  5
rating by Melissa Farhat
"We will be forever grateful for Chris Frank and his team. After 7 long months of tears, healing, and leaning on faith, we finally have peace again in our home. The devastation from the flood shook us to our core, but through the chaos and uncertainty, we were never alone. You were with us every step of the way — guiding, helping, and supporting us with patience and care we will never forget. We are beyond grateful for all the hands and hearts that stepped in during our time of need. God’s blessings showed up in the form of people like you, and for that, we are forever thankful. Our home is whole again — and so are we. Thanks to you Chris and the team."
We responded:
"Hi Melissa! Thank you so much for your incredibly kind words. It means the world to us to know that we could be there for you and help bring some peace and support when it was needed most. "
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Kelli Cooper

July 10, 2025

5  out of  5
rating by Kelli Cooper
"Courtney and Joe with the agency are absolutely amazing. Always very helpful and quick to respond. I appreciate their honesty and communication, as well. I highly recommend reaching out to one of them if you are in the market for insurance. Whether it be homeowners, automobile or something else they're the best!"
We responded:
"Hi Kelli! Thank you for this amazing 5-star review. Happy to hear Kourtney was so helpful to you. We appreciate your continued business and trusting our office for your insurance needs. "
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Micki Craven

July 10, 2025

5  out of  5
rating by Micki Craven
"Obtaining an additional policy to our State Farm insurance bundle Was super easy and pleasant with Carly Jewel at State Farm. Carly was well versed and efficient. How refreshing it was to have the customer service I received!"
We responded:
"Hi Micki! Our office strives to provide excellent customer service. Happy to hear Carly was so helpful during this process for you. Thank you for the amazing 5-star review. "
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Hannah Karshna

July 8, 2025

5  out of  5
rating by Hannah Karshna
"All I can say is that I have had such a positive experience with this agency! Carly was extremely helpful, knowledgeable, and friendly, providing me with a smooth transition to their office. I would recommend to any of my family and friends!"
We responded:
"Hi Hannah! Happy to hear Carly was so helpful with transferring over your insurance policies. We appreciate you taking the time to leave us a positive review! "
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Faith Zimmermann

July 8, 2025

5  out of  5
rating by Faith Zimmermann
"I had such a wonderful experience with Ms. Carly she has been very helpful and goes above and beyond for her customer . Thank you so much state Farm you have a fabulous working aka ms. Carly 😁😁"
We responded:
"Hi Faith! Thank you for this amazing 5-star review for Carly! We truly appreciate your business! "
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J Bee

June 20, 2025

5  out of  5
rating by J Bee
"I have multiple policies (two autos and renter’s) with State Farm and recently purchased two life insurance policies. Carly was AMAZING at explaining the different types of policies so that I could choose the best ones for my family. The rates are affordable for the amount of coverage. Thank you Carly!"
We responded:
"Hi J Bee! We so appreciate your continued trust in our office for your insurance needs. Happy to hear Carly was able to assist in providing life insurance coverage for you and your family. Thank you for the awesome 5-star review! "
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Vicki

June 16, 2025

5  out of  5
rating by Vicki
"It was very professional. Carly did a good job of helping me transfer my car and renters insurance state to state."
We responded:
"Hi Vicki- welcome to Florida! Thank you for leaving Carly a great 5-star review. We appreciate your trust in our office for your auto and renters insurance. "
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Jason Richards

June 5, 2025

5  out of  5
rating by Jason Richards
"Insurance is a necessity but rarely if ever have I needed assistance with a car insurance issue. Well, i did yesterday, Chris Frank and his team (especially Carly) asked if they could help resolve the issue with State Farm for me and went out of their way to have it resolved by the EOB. They took the time (a fair amount of it by the way) and their resources to work through my claim issue with both state farm and the claim facilitator. They were responsive and kept me apprised of the progress through the resolution process. Sounds cliche’, but The Chris Frank Agency is proof that impeccable customer service still exists. Thanks!"
We responded:
"Hi Jason! Wow- thank you for this awesome review. Happy to hear Carly was able to assist with your claim process and get everything resolved quickly. We strive for excelled customer service. We are your Good Neighbor after all! "
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Sue Brostowski

May 16, 2025

5  out of  5
rating by Sue Brostowski
"Very professional easy covered all my needs! Staff should be rewarded with their excellence! Thank you"
We responded:
"Hi Sue! Thank you for the amazing review. Our team takes pride in providing excellent customer service."
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Leah P

May 16, 2025

5  out of  5
rating by Leah P
"Love this team !! Called and got a better quote compared to the quote I got from a different State Farm agent. Thanks so much! You’ve got a new loyal customer."
We responded:
"Hi Leah! Thank you for the great 5-star review! We truly appreciate your business and trust in our office for your auto insurance needs. "
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Craig Laboranti

May 10, 2025

5  out of  5
rating by Craig Laboranti
"I had an excellent experience working with Cade Westbrook as my insurance representative. From the beginning, Cade was knowledgeable, responsive, and genuinely committed to finding the best coverage for my needs. He took the time to explain all my options clearly and made the entire process smooth and stress-free. It’s rare to find someone so professional yet personable. I highly recommend Cade to anyone looking for trustworthy and efficient insurance services."
We responded:
"Hi Craig! Thank you for leaving such a positive review. Glad to hear Cade was so helpful with finding the right coverage for you. We appreciate you! "
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MELISSA DICKS

April 29, 2025

5  out of  5
rating by MELISSA DICKS
"My State Farm experience with Carly at Chris Frank’s State Farm Agency was awesome. She took her time and made sure all of my insurance needs were met and I was satisfied. If I could give her 10 stars I would."
We responded:
"Hi Melissa! Happy Carly was able to help with your insurance needs. Thank you for taking the time to leave such an amazing review for our office. We appreciate your trust in us! "
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Richard Paquette

April 28, 2025

5  out of  5
rating by Richard Paquette
"Had been with another insurer for 31 years. After our move to Florida, and adding our teen driver, our premium went up more than 2.5 times. No path to get it lower. Shopped around and State Farm had the best service and pricing by far. Chris Frank is a sponsor of our children’s elementary school and we were so happy to give them a chance. Carly and the team were professional, friendly and responsive. We saved more money with no drop in service levels. We couldn’t be happier and moved our home and auto policies over. Give them a chance to earn your business."
We responded:
"Hi Richard! We truly appreciate your trust in our office to handle your insurance needs. Happy we were able to protect your family without sacrificing coverage or service, all while saving you money. "
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Sherry Whallon

April 11, 2025

5  out of  5
rating by Sherry Whallon
"Needed to get car insurance in FL since my GA agent was not licensed in FL. Carly was very knowledgeable and explained the required coverage, the highly recommended coverage, and coverage I could forego. Got a great rate."
We responded:
"Hi Sherry- welcome to Florida! We appreciate you trusting our office for your state transfer of auto insurance. Thank you for leaving our office and Carly such a positive review. "
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Kristen Radford

April 11, 2025

5  out of  5
rating by Kristen Radford
"Ever since I switched insurance companies from being with Geico about 4 years ago now Chris Frank has been a delight. He works with me because of my work schedule and responds very quickly. He wants to make sure I get the best deals with the right coverage so I don’t have any problems. I have had the best experience with Chris as my agent. Thank you for only being a text away and always being there to respond with my random questions !"
We responded:
"Hi Kristen! Thank you for your wonderful 5-star review. Our team is always here and ready to help with any questions you may have. Happy to have customers like you! "